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SaaS Support & Training Specialist

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Trinnex is seeking a technically adept SaaS Technical Support Analyst to help customers maximize value from our digital water-management solutions. You will troubleshoot, resolve issues, and work with Product, Engineering, and Customer Success teams to drive adoption and retention.

Responsibilities include managing Zendesk tickets, creating knowledge base content, and assisting in training initiatives and workshops to support user onboarding and ongoing success.

The SaaS Support & Training Specialist position in the IT & Technology field is open for applications.

Are you ready to take on the SaaS Support & Training Specialist role at Trinnex?

We would love to welcome a new SaaS Support & Training Specialist to our team in Covington, KY, United States.

For the SaaS Support & Training Specialist position at Trinnex, we are reviewing applications now.

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