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Jira Service Management Architect – ITSM Automation & Integrations

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Novalink Solutions
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Wisconsin Department of Natural Resources (DNR) seeks a Jira Service Management (JSM) Specialist to lead Phase 2 technical implementation within the ITSM platform. You will configure workflows, automate rules, and integrate JSM with Azure/Dev Ops, InTune, and Configuration Manager, while enhancing CMDB and dashboards.

You will collaborate with the Systems and Data Management Section to migrate data from Cherwell, optimize service delivery, and improve customer experience across ITSM processes.

Consider building your career as a Jira Service Management Architect – ITSM Automation & Integrations at Novalink Solutions.

We would love to welcome a new Jira Service Management Architect – ITSM Automation & Integrations to our organisation in KY, United States.

For the Jira Service Management Architect – ITSM Automation & Integrations position at Novalink Solutions, we are reviewing applications now.

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