Assistant Director of Admission Systems

This position reports to the Director of Admissions and Assistant Vice President and, in partnership with the Director of Admissions, assists with the direction and leadership for the undergraduate and graduate admissions systems strategy and maintenance, including supervision of staff. This includes but is not limited to business process review/implementation, system testing, configuration of systems, documentation, and staff /user training related to (student) application decision making and communications.

This position leads collaboration efforts with other BGSU administrative and academic offices, committees, and individuals to formulate and direct up to date procedures and practices for the admissions office and enrollment management area. The Associate Director advises and collaborates with the Director on short- and long-term strategic planning, resource allocation and initiatives to meet the enrollment management goals each year.

• Direct the Office of Admissions system unit supporting multiple instances of Slate (undergraduate and graduate), UAS (homegrown admission system), People Soft and OnBase. Develop and evaluates priorities, issues, rework and redesign, project planning and management for new systems. Coordinate and prioritize admissions systems projects and serve as liaison with ITS. Lead continuous evaluation of system tools and develop strategies to leverage systems to meet business operation needs.
  
  Monitor systems integrity, quality control, interfaces with admissions systems and Peoplesoft. Troubleshoot system issues in coordination with ITS support and admissions system staff. Ensures projects are adequately resourced and deadlines are met.
• Direct the hiring, training, supervision and evaluating the performance of the 4 administrative staff members on the systems team. Lead human resources which fosters positive working relationships through community building and a team approach.
• Serve as liaison to academic units, athletics, Firelands, ITS, Student Financial Aid, Bursar, Registration and Records, Honors and others. Work closely as needed to develop and streamline applicant and prospective student processing and recruitment for various campus.

• Serves as the functional lead for the Office of Admissions and the Graduate Admissions team for various upgrades, installation of new software, bundle testing, and maintenance.
• Assesses training and documentation needs; leads the development of training functions for system and business processes for Admissions staff and end users; ensures timely and appropriate delivery of training via appropriate means; and makes modifications as necessary.
• Keeps current on best practices, makes recommendations for improvements, serves on committees and project teams as directed, serves in the place of the Director as needed, and performs other duties as assigned.

• Bachelor’s degree

• 2 years of admissions or higher education experience, or experience in project management, system implementation, testing, or training staff on business systems.
• 1 year of experience running queries or using data to support business decisions, such as communication flows, territory management, recruitment, or enrollment strategies.

• 1 year of staff supervision experience preferred, either through direct supervision or by serving as a functional lead for system implementations, business process functions, or other cross-functional initiatives.

• Must have effective leadership, team-building and project management skills such as identify and prioritizing project related or critical tasks. Coordinating the efforts of others, leading teams, committees and task groups to accomplish goals and objectives.
• Extensive experience with systems operations, especially ERP systems, CRM system and web based projects as well as paperless operations for administrative units.
• Must possess strong problem solving skills and knowledge in areas such as reporting, business process design and business operations.
• Demonstrated experience in a supervisory role.
• Excellent oral and written communication skills and interpersonal skills including public speaking.
• Must work well under pressure, meeting time frames and prioritize work.
• Demonstrated successfully ability to collaborate and build strong effective working relationships across university departments.
• Experience…