Marketing & Community Outreach Coordinator

North Key Community Care is seeking a
Marketing & Community Outreach Coordinator. The Marketing & Community Outreach Coordinator manages North Key’s day-to-day marketing and communications, with primary responsibility for designing printed materials, maintaining the Word Press website, and managing social media. The position coordinates with departments and external contractors to keep communications accurate, consistent, and timely; represents North Key at community events; and ensures staff have the educational materials and promotional items needed to support outreach and awareness of services.

This is a full-time position on-site, Monday through Friday, 8:30 am to 5:00 pm at 503 Farrell Drive, Covington, KY 41011. Must be available to work occasional evening and weekend hours.

PERKS & PAY

• Salary: $23 to $25 an hour
• Potential for up to 12% contingency bonus
• Generous plan for paid time off (PTO) (Up to 16 days the first year)
• 10 Paid Holidays
• Individual and family insurance coverage:
  Various medical, vision, and dental plans to choose from
• HSA Employer match up to $1000, depending on plan
• 401(k) with employer match
• Professional Development
• Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program

• Bachelor’s degree or higher; a degree in marketing, communications, graphic design, public relations, or a related field is preferred.
• Demonstrated experience in marketing, communications, graphic design, or a closely related role, including examples of printed materials and social media content.
• Experience with Word Press or a comparable content management system preferred; demonstrated ability to learn and navigate website management platforms required.
• Proficiency with graphic design and publishing tools such as Canva, Adobe Creative Cloud, or comparable software, including preparing files for print and digital use.
• Experience managing organizational social media accounts and coordinating projects with external contractors or vendors.
• Strong writing, editing, proofreading, and interpersonal skills, with sound judgment and attention to detail.
• Ability to communicate comfortably with diverse audiences and represent North Key at community events.
• Self-motivated, with strong organization and time management skills and the ability to manage multiple projects independently.
• Ability to travel to community events and North Key locations and work occasional evenings and weekends as needed.

• Design, write, edit, and update brochures, flyers, signage, presentations, educational handouts, and other printed and digital materials that clearly explain North Key’s services and how to access care.
• Create, edit, and publish engaging short-form video content, including social media reels, to support the organization’s marketing, communications, recruitment and community engagement initiatives.
• Manage a communications calendar and coordinate requests, deadlines, reviews, and approvals with leadership and departments.
• Maintain consistent branding, messaging, and quality across communications; proofread content and confirm service information with the appropriate departments before publication.
• Create, schedule, and publish social media content, including graphics, service information, event promotions, and awareness campaigns; monitor engagement and route inquiries appropriately.
• Coordinate with marketing, design, website, printing, and other contractors on project requirements, production schedules, revisions, and final deliverables; obtain required approvals and work within approved budgets.

• Use Word Press to maintain and update website pages, service descriptions, staff information, news, events, images, documents,…