Shipping Supervisor

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility.

The ideal candidate communicates clearly, develops employees, solves problems as they arise, and stays focused on both team performance and customer service.

• Supervise, coach, and train Shipping Coordinators and hourly associates; provide clear direction and feedback throughout the shift.

• Assign work, monitor staffing and workflow, and adjust priorities to meet daily shipping deadlines and productivity goals.

• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and shipping documentation.

• Monitor shipping accuracy and service performance, and resolve delays or discrepancies promptly.

• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues affecting outbound orders.

• Identify opportunities to improve safety, quality, and productivity, and support the implementation of process improvements.

• Reinforce safe work practices, company policies, and standard operating procedures.

• Keep the Shipping Manager informed of performance, staffing needs, and operational concerns.

• Previous supervisory or team lead experience in shipping, warehousing, logistics, or distribution.

• Experience working in a fast-paced, high-volume operation.

• Working knowledge of shipping processes, dock operations, freight carriers, and warehouse management systems.

• Ability to train and motivate employees while holding the team accountable for results.

• Strong communication, organization, and problem-solving skills.

• Bachelor’s degree preferred; equivalent relevant experience will be considered.

A visible, dependable supervisor who leads by example, supports employees on the floor, and takes ownership of the shift’s safety, accuracy, and on-time performance.