Tire & Battery Technician - Automotive

(USA) Tire & Battery Technician - Automotive

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $25.00/hr

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Collaborate with team members to fulfil sales and service requests, educate other associates on tools, tasks, resources and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality; demonstrate knowledge of Point of Sale systems, phone and in‑person selling techniques.
• Leverage digital tools to plan for and drive sales, improve the service experience and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapt to new tools and encourage others to use them.
• Communicate equipment, tools and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, work hands‑on in the physical area, maintain accurate inventory, audit safety and compliance standards, report TBC complaints, safety hazards and problems with products/services/work areas, complete paperwork, logs and other required documentation ensuring merchandise is packaged, labelled and stored in accordance with company policies and procedures, identify member needs, assist members with purchasing decisions and resolve issues and concerns.
• Be a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products; develop influencing and inspiring others to work in a style that is respectful, supportive and team oriented; understand roadblocks and assist in training team members.
• Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans, using the Open Door Policy and applying these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners; identify priorities, deadlines and expectations, carry out tasks, communicate progress and information, determine and recommend ways to address improvement opportunities and adapt to and learn from change, difficulties and feedback.
• Embrace differences in people, cultures, ideas and experiences to create a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform; help to attract the best talent.
• Work as a team, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence.
• Strengthen the team by helping develop and mentor others, recognize others’ contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics and compliance; model Walmart values to support and foster our culture; hold oneself and others accountable; support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.
• Act in a selfless manner and remain consistently humble, self‑aware, honest, fair and transparent.
• Deliver results while putting the customer first.
• Make decisions based on reliable information, balance short and long‑term priorities and consider how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
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