Personal Banker; Teller - Northshore Float

Personal Banker (Teller) - Northshore Float

Join to apply for the Personal Banker (Teller) - Northshore Float role at Resource Bank (Louisiana)

Position Summary:

This position reports to the Branch Manager, Assistant Branch Manager, Relationship Manager/Lead Teller, or Chief Retail Banking Officer. It is also responsible for maintaining and balancing a cash drawer in addition to rotating the branch vault, which includes cash, coin, negotiable instruments, etc.

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Process transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
• Ensures and provides quality service to both internal and external customers.
• Assists customers in accessing safety deposit boxes.
• Examines coupons and bills presented for payment to verify issue, payment date and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin and checks in cash drawer at end of shift.
• Greet individuals as they enter branch and drive‑up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.
• Follow and comply with all bank regulations and security procedures.
• Complete all training requirements, including compliance, in a timely manner.
• Process transactions within established policies and procedures.
• Ability to lift coin bags of varying weight.
• All other duties as assigned.

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Reading Comprehension – Understanding written sentences and paragraphs in work‑related documents.
• Mathematics – Using mathematics to solve problems.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness – Being aware of others' reactions and understanding why they react as they do.

• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity – The ability to speak clearly so others can understand you.
• Speech Recognition – The ability to identify and understand the speech of another person.
• Near Vision – The ability to see details at close range (within a few feet of the observer).
• Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

High School Diploma (or GED or High School Equivalence Certificate). Previous teller experience preferred. Cash handling experience preferred.

Resource Bank strives to be the employer of choice - EEO/Minority/Female/Vets/Disabled