Senior Site Reliability Engineer

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives – from any location – for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar’s cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

• Work/Life Balance:
  Paid Time Off, Paid Holidays
• Financial Benefits:
  
  401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness:
  Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program

Globalstar runs a large-scale monitoring and data platform that gives our organization real-time and historical visibility into the health of critical satellite and ground infrastructure. We are looking for a Senior Site Reliability Engineer to strengthen its reliability, performance, and on-call depth.

This is a broad, hands-on role spanning infrastructure engineering, data pipeline reliability, monitoring strategy, and operational excellence. This individual helps the organization scale a growing monitoring and analytics capability while keeping it fast, cost-efficient, and dependable.

• None

• Own the health and performance of a large-scale data and monitoring pipeline that ingests, stores, and serves high volumes of operational data.
• Continuously improve system performance, cost-efficiency, and scalability as data volume and usage grow.
• Evaluate, adopt, and integrate monitoring, alerting, and data-platform tools — both open-source and commercial — assessing build-vs-buy tradeoffs and leading pilots where useful.
• Design and maintain the rules-based, deterministic checks that operational teams rely on for critical alerting and data-quality assurance.
• Lead or contribute to incident response, on-call rotations, root-cause analysis, and postmortems for production systems.
• Support disaster-recovery planning and execution, including regional failover exercises and recovery validation.
• Assess current workflows and data practices, identify gaps, and drive phased improvement plans in partnership with operations and other engineering teams.
• Partner with engineering leadership and other stakeholders to plan capacity, prioritize investments, and communicate tradeoffs in clear, non-technical terms when needed.
• Champion infrastructure-as-code and automated deployment practices across the platform.
• Mentor other engineers and help build institutional knowledge so the platform isn't dependent on any single individual.

• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
• Excellent organizational skills with attention-to-detail
• Ability to meet multiple deadlines in a fast-paced environment
• Ability to effectively manage time and prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency with Microsoft Office
• Familiarity with Net Suite

• 7+ years in Site Reliability Engineering, Platform Engineering, Data Engineering, or a closely related discipline, operating production systems at…