Member Assist Cart Attendant

Overview

Base pay range

$16.00/hr - $23.00/hr

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The member assistant – cart attendant helps shape the member’s shopping experience by providing a positive first and last impression. You are responsible for ensuring a well-kept parking area, helping members with purchases, and ensuring carts are ready and available. You will also assist members in loading their vehicles and support creating a great member experience. This role requires you to be on your feet and on the go in all weather conditions.

• Maintain a clean, neat, and member-ready area
• Provide exceptional customer service to members across the club, answer questions, and assist with purchases
• Assist members with loading items and transporting them; maintain parking lot cleanliness
• Gather and organize carts/flatbeds and ensure availability
• Engage with members with a positive attitude, greeting and thanking them
• Resolve member issues and concerns and promote company products and services

• Ensure club pickup orders are filled by notifying members of delays and unavailability; offer alternatives when needed
• Ensure items are packaged according to company policies and are dispensed when members arrive
• Assist with payments and use cash registers according to policies and procedures
• Identify member needs and assist with purchasing decisions
• Locate and organize merchandise; zone designated areas and maintain stock of carts/flatbeds
• Follow safety procedures, handle merchandise properly, and report unsafe conditions
• Comply with company policies and ethics standards; support Open Door Policy

• Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• PTO and related leave programs; eligibility and amounts vary by classification and length of employment
• Other benefits include disability coverage and employee discounts

The above information is designed to indicate the general nature and level of work performed in the role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications. The full job description can be provided during the hiring process.