General Manager

We’re looking for a General Manager who is hands‑on, accountable, and people‑focused to lead our Covington restaurant.

You’re someone who takes ownership of the entire restaurant from the guest experience and food quality to team development and financial performance. You maintain a visible presence during busy service, set clear expectations, and follow through. You know how to balance labor, inventory, and operating costs while building a team that takes pride in its work.

You’re comfortable coaching managers, addressing concerns directly, and partnering with your Regional Manager and Human Resources. You make sound decisions under pressure, communicate proactively, and recognize that a successful restaurant starts with consistent leadership.

If you’re ready to lead a restaurant, develop future leaders, and grow your career with a pathway toward restaurant ownership, we’d love to meet you.

• Lead daily restaurant operations across the front and back of house, including opening, closing, and management coverage.
• Maintain a visible leadership presence during peak business periods and support the team throughout service.
• Ensure food quality, presentation, portioning, and ticket times meet Trapper’s standards.
• Address guest concerns promptly and professionally, identifying recurring issues and following through on improvements.
• Build, train, and retain a strong team of hourly team members and managers.
• Partner with Human Resources on recruiting, interviewing, hiring, and onboarding.
• Ensure team members complete required training and maintain current certifications and permits.
• Develop Assistant General Managers, Kitchen Managers, and shift leaders through coaching, delegation, and timely feedback.
• Conduct performance reviews and address performance or conduct concerns in partnership with Human Resources.
• Create a respectful workplace and promptly route employee complaints, accommodation requests, and other sensitive concerns to Human Resources.
• Manage scheduling, labor, and overtime to align with sales volume and approved operating plans.
• Oversee ordering, inventory, portion control, product rotation, and waste reduction.
• Review financial results with the Regional Manager, identify opportunities, and follow through on corrective actions.
• Oversee cash handling, deposits, reconciliation, and authorized discounts, comps, and voids.
• Maintain restaurant cleanliness, sanitation, equipment, and facility standards.
• Ensure accurate timekeeping, proper recording of all hours worked, and adherence to company meal and rest break procedures.
• Report workplace injuries and safety incidents immediately and complete required documentation.
• Execute company promotions, menu changes, and operational initiatives.
• Protect confidential employee, payroll, and financial information.
• Complete reports, checklists, and administrative responsibilities accurately and on time.
• Uphold Trapper’s Sushi’s TRAPCHK core values:
  Teamwork, Respect, Accountability, Passion, Communication, Honesty, and Kindness.
• Perform other related duties and support business needs as assigned.

Compensation: $34.60–$38.00 per hour, based on experience and qualifications. As a management position, the General Manager does not participate in tips but does qualify for our Bonus Program

• Eligible for the Semiannual General Manager Bonus Program, subject to plan terms, eligibility, and performance requirements. Bonus payments are not guaranteed.
• Medical insurance: coverage begins the first of the month following two consecutive months of full‑time employment.…