Sales and Service Technician

Sales and Service Technician – Bridgestone Retail Operations, LLC

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Wherever you work, you represent the Bridgestone name, a valued teammate, and part of our larger mission to Serve Society with Superior Quality.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. The role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals will learn all aspects of store operations and effectively flex between interacting with customers and efficiently completing basic vehicle service tasks.

Pay Range: $18.60 – $27.84

• Customer service, sales, and customer issue resolution – 75%.
• Basic vehicle service tasks, oil, tires, fluids – 25%.
• Store operations, opening/closing, inventory, displays – as needed.

• May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service orientation and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Associate degree or non‑traditional education through training program completion, certification, or other exam demonstrating a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience – a plus.
• Previous management/supervisory experience – a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up.
• Community Involvement:
  Working with local communities and giving back.
• Integrity & Teamwork:
  We drive to do things right, always, together.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

Entry level

Full‑time

Information Technology

Retail

Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.