Sales Associate

Are you a top performer who thrives in a high energy team environment? Are you the person who turns a "maybe" into a "yes"?

At Massage Envy Covington, we aren’t just looking for someone to sit at the front desk—we’re looking for a Sales Superstar
. This role is the "front line" of our business, and the catalyst for our growth. If you are a high-energy, self-driven professional who loves the thrill of the sale and is passionate about delivering an exceptional customer experience, we want to talk to you.

Earn What You're Worth: This position offers a competitive hourly base pay plus exciting bonus and commission structures directly tied to your sales performance. Your earning potential is truly in your own hands. To support our members and maximize your sales opportunities, you must have a flexible schedule and be willing to work a variety of shifts, including days, evenings, and weekends.

You are the first impression and the primary consultant for our members and guests. Your success is measured by your ability to connect clients to our mission of total body care through memberships, retail solutions, and a world-class service experience.

• Drive Revenue: Take ownership of the full sales cycle—from lead generation and greeting new guests to closing memberships and upselling retail products.
• Consultative Selling: Act as a Wellness Advisor, not a clerk. Build rapport through guided tours, educate guests on the benefits of consistent massage and skin care, and tailor wellness plans to their specific needs.
• Exceed Targets: Consistently meet or exceed individual and team sales goals established by management.
• Retention Engine: Proactively manage client relationships through outreach, follow-ups, and ensuring every guest leaves feeling valued and supported.
• Operational Excellence: Maintain an inviting, clean, and safe clinic environment while mastering our POS software to ensure seamless transactions.

• Results-Obsessed: You are goal-oriented, competitive, and motivated by hitting targets. You don't wait for things to happen—you make them happen.
• Communication Powerhouse: Whether in-person, over the phone, or via email, your communication is clear, persuasive, and professional.
• Tech & Math Savvy: You pick up quickly on technology, handle cash with precision, and understand the importance of accuracy in daily reporting.
• Cool Under Pressure: You excel in fast-paced environments, can juggle multiple priorities, and maintain a positive attitude even when the clinic is at capacity.
• Integrity-Driven: You champion the well-being of members, guests, and team members, doing the right thing even when no one is watching.
• Team Player: You understand that we only succeed together. You support your peers, foster a positive culture, and uphold our core values:
  Optimism, Gratitude, Excellence, Consistency, and Empathy.

• Previous experience in sales, retail, or high-volume customer service is highly preferred.
• High school diploma or equivalent.
• Proven ability to work under pressure and meet deadlines.
• Confidence in educating clients on products, services, and pricing.
• A "can-do" attitude and a genuine passion for wellness.

We are a growing, fast-paced team committed to delivering an excellent experience every single time. We invest in our people, value individual contributions, and reward those who have the passion and drive to be amazing.

Massage Envy Covington provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

* ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates.

Hiring criteria, benefits and compensation are set by each franchisee and vary by location