Receptionist​/Dispatch Coordinator

Join to apply for the Receptionist / Dispatch Coordinator role at SERVPRO of Mayes and Wagoner Counties
.

1 day ago Be among the first 25 applicants.

SERVPRO of Mayes and Wagoner Counties is hiring a Receptionist / Dispatch Coordinator
.

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

As the Receptionist / Dispatch Coordinator you will assist with scheduling a team to the customers’ location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment.

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
• Review and maintain the scheduling software so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow‑ups on current projects, general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office‑related experience
• Prior dispatch experience preferred
• Ability to multitask and to remain detail oriented
• Knowledge of local geographical area is preferred
• Must be knowledgeable in relevant computer applications

This is a sedentary role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Entry level

Full‑time

Administrative, Construction

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.

All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Referrals increase your chances of interviewing at SERVPRO of Mayes and Wagoner Counties by 2x.

Apply BELOW