Sales Administrator

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our Auto Select used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions. In recent years, Shelbourne Motors has undergone a major period of transformation and recognition. Most recently, we were proudly awarded:
Dealer Group of the Year 2024 & 2025 EV Dealer of the Year 2025 Best Marketing Campaign 2025 Business Eye Northern Irelands Fastest Growing Family Business AM Awards Highly Commended:
Best Marketing Strategy Our success is driven by our people, our ambition, and our long-term Vision:
To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and sustainability at the heart of everything we do. We are now seeking to expand our current team with an additional Sales Administrator to join our team in Portadown. Hours of work: 40 hours per week Monday - Thursday 8.30am - 5.30pm & Friday 8.30am - 3.00pm

The Role The purpose of the Sales Administrator is to provide administrative support to the sales team across the Portadown site, ensuring accuracy in the vehicle ordering process. The Sales Administrator will ensure each customer order meets the specified requirements and that the administrative tasks associated with ordering, processing and delivering a vehicle are completed accurately and on time. Role & Responsibilities.

Deliver high-quality administrative support to the Sales Team Be willing to learn online systems for the completion of new vehicle registrations Manage delivery documentation for incoming vehicles Support the ordering and sourcing of new vehicles as required Maintain accurate records for used car taxation programmes in line with company and legal requirements Ensure all DVLA documentation is accurately completed and submitted on time Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements Build excellent relationships with the Sales teams to ensure efficiency in relation to communication and customer service.

Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction Collaborate with internal departments to ensure seamless handover and delivery processes

The Person The ideal candidate will have a proven track record of excellent administration with at least two years sales administrative experience, preferably in the automotive industry. This role will suit someone with a genuine desire to offer excellent customer service. Given the nature of the job the ability to process information accurately and efficiently is essential. Candidates should demonstrate an ability to communicate effectively with others and have excellent knowledge and experience of Microsoft Office applications.

Preference will be given to those applicants with taxing vehicles, working knowledge of Keyloop computer system, deal file and previous experience in the car industry. Why Shelbourne? As one of the fastest growing motor retailers in Northern Ireland we offer a competitive package for this role which will include but isnt limited to; 30 days annual leave (increasing with long service) Company pension scheme Company events Staff purchase car scheme (after 6 months) If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.

To Apply Online:
Upload your CV & submit below Speak to us in confidence by calling HR Direct Line Shelbourne Motors Limited is an Equal Opportunities Employer.

Skills:

Processing Of Orders Data Entry Excel spreadsheet General Administration Telephone Skills Sales Office Administration Invoice Checking Benefits:
Pension Fund company events Employee discount 30 days annual leave (increasing with long service Free onsite parking