Customer Support Administrator

Honeycomb is delighted to be working with our client, a well known local business, to recruit a Customer Support Administrator on a full-time permanent basis. This is a very unique business and known for their exceptional service, this is a varied role and presents with great opportunities for progression. The role of Customer Support Administrator is a strategic position for the organisation, with an emphasis on working closely with the regional sales teams.

You will be responsible for order processing, products shortages, order enquires and continual updates of the CRM system.

Your role will liaise directly with various different departments, making it a diverse and varied position. The right person for this role will have previous administrative experience across customer support or sales order processing. You will have a strong Excel skill set, knowledge of CRM and be someone who is comfortable working within a fast paced office environment. You will be a proactive individual who has immaculate communication skills and be able to coordinate effectively.

The package for this role includes a salary of up to £29,000 and an attractive benefits package, which can be discussed upon first conversation with Honeycomb. This role is based fully on site in the Craigavon area and offers a working week of Monday
- Friday. This is an excellent role which will offer someone the opportunity to work within an excellent organisation with ample opportunities for progression. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Specialist Senior Recruitment Consultant, at Honeycomb on the number provided. All conversations are strictly confidential. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.  Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.

Skills:

Sales Support Customer Support Order Processing Customer Service