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Customer Success Mgr./ CSM HelpDesk/Support

Enterprise Customer Success Manager — ROI & Adoption Lead

Job in Craigavon, County Armagh, BT62, Northern Ireland, UK
Listing for: Menlo Ventures
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educating customers about product features, delivering business reviews focusing on ROI, and developing strategies for customer retention and satisfaction.

This role is pivotal in maximizing customer value and driving platform adoption.
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