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Senior Service Success Manager — ITSM/ESM
Job in
Craigavon, County Armagh, BT62, Northern Ireland, UK
Listed on 2026-06-19
Listing for:
Zendesk
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support, IT Consultant
Job Description & How to Apply Below
Zendesk is seeking an Employee Service Senior Success Specialist in the United Kingdom. This strategic role involves driving the adoption of Employee Service solutions and optimizing workflows for clients to enhance employee experiences.
With a strong emphasis on ITSM and internal service delivery, the candidate will guide customers on best practices and engage across service leaders to help realize measurable results.
Relevant experience in Customer Success or HR Service Delivery is essential, along with excellent advisory and communication skills.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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