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Helpdesk Scheduler & Customer Support Specialist

Job in Craigavon, County Armagh, BT62, Northern Ireland, UK
Listing for: Mitie Group plc.
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 27000 - 30000 GBP Yearly GBP 27000.00 30000.00 YEAR
Job Description & How to Apply Below

Mitie Group plc. is seeking a proactive Service Coordination Assistant in the United Kingdom to support Fire and Security Engineers and Regional Service Managers.

You will handle emails and calls, manage workload scheduling up to 30 days in advance, and ensure customer queries are resolved efficiently. Working as part of a large team, you will input data and maintain customer records, ensuring all callouts have accurate information in the system.

We are looking to fill the Helpdesk Scheduler & Customer Support Specialist position at Mitie Group plc. in Craigavon, Northern Ireland, United Kingdom.

Learn more about the Helpdesk Scheduler & Customer Support Specialist role in the description above.

We appreciate your interest in this position.

Join Mitie Group plc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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