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Systems Engineer

Genesys Cloud & CCaaS Professional Services Engineer

Job in Craigavon, County Armagh, BT62, Northern Ireland, UK
Listing for: Kerv
Full Time position
Listed on 2026-02-16
Job specializations:
  • Engineering
    Systems Engineer
Job Description & How to Apply Below
A leading cloud solutions provider in the United Kingdom is seeking a Professional Service Engineer to enhance customer experiences with Genesys Cloud solutions. The ideal candidate will have a solid understanding of cloud-based solutions, particularly within a CCaaS environment. Responsibilities include onboarding clients, documenting specifications, and supporting operational readiness. The role requires strong communication skills and a passion for customer satisfaction as you work on projects varying in size and complexity.
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