Senior Pensions Implementation Consultant

Our Scheme Benefits Team is looking for an enthusiastic experienced pension professional to join the team as a Senior Pensions Implementation Consultant.

Senior Pensions Implementation Consultant

Are you looking for the next step in your pensions career? We have an exciting opportunity where you will use all the skills and knowledge that you have developed from an implementation, administrative or technical background. The role will allow you to progress new skills as you develop in the role. As part of the Scheme Benefits Team, you will be a key contributor to the delivery of client implementation projects to a high standard within a controlled project environment.

The Scheme Benefits Team sits within our Implementation Department whose responsibility it is to implement first‑class pension administration solutions for our new and existing clients. Our span of projects can range from large blue‑chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. In this role you will hold a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations.

We will provide ongoing training on our systems and support the ongoing development of your pensions knowledge.

• Deputise for the Implementation Manager and act as an escalation point
• Review, interpret and identify project & process impacts as a result of changes to pension legislation and technical guidance
• Lead on complex client implementation projects
• Gather and interpret client requirements and processes, then translate these into system solutions
• Identify, troubleshoot and resolve client queries
• Risk and issue identification as well as mitigation
• Ensure efficient delivery of all project tasks
• Mentor and coach Implementation Consultants and Implementation Analysts on the team
• Drive best practice across the team and wider department
• Provide a platform to drive forward continuous improvement
• Responsible for and driving forward ad‑hoc or unusual Implementation Scheme Benefits processes

• Great technical knowledge on defined benefit pension schemes and legislation
• A pensions technical subject matter expert
• In‑depth Defined Benefit pensions knowledge and thorough understanding/experience of Annuities, Defined Contribution pensions, Career Average Revalued Earnings schemes
• Strong process‑driven experience and working to deadlines
• Innovative solution delivery
• Strong MS Excel skills
• Strong stakeholder management experience as well as people management experience/skills
• Strong analysis and problem‑solving skills: can analyse scheme documentation and translate into internal processes, configuration and setup
• Strong communication and collaboration skills
• Able to interpret scheme rules
• Client relationship skills with the ability to use appropriate communication methods with stakeholders
• Strong attention to detail
• Experience of working in a project environment

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breadth of services to over 600 schemes covering more than 6 million members. Our team uses their experience, insight, expertise, and latest technology to deliver personalised end‑to‑end solutions to meet all client pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management and member communications.

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team while working on a host of high‑profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home or from your nearest Capita office.

Also, on offer is a competitive salary and benefits package, including:

• Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two…