Credit Control Assistant

Credit Control Assistant Craigavon

We are delighted to be partnering with a leading organisation within the food manufacturing sector to appoint a Credit Control Assistant to their finance team in Craigavon.

This position would be well suited to a finance professional who has gained experience across Accounts Receivable, Credit Control, Sales Ledger or a related area and is looking to take the next step within a busy finance environment. You'll be responsible for supporting the effective management of the customer ledger, maximising cash collection and ensuring transactions are processed accurately.

You'll have regular interaction with customers and internal stakeholders, dealing with account queries, following up outstanding debt and helping to ensure the receivables function operates efficiently. This is a full-time, permanent, office-based position with the opportunity to develop your skills and build a long-term career within an established business.

Key Responsibilities

• Manage and maintain accurate records across an assigned portfolio of customer accounts
• Review outstanding debt and proactively contact customers regarding overdue invoices
• Record and allocate customer payments accurately and efficiently
• Handle customer queries relating to invoices, payments, deductions and account balances
• Identify discrepancies and work with relevant teams to investigate and resolve them
• Provide support with customer invoicing and wider billing processes
• Review accounts and manage orders placed on hold, escalating issues where appropriate
• Perform customer account reconciliations and investigate any variances
• Maintain strong communication with customers and internal departments to resolve issues
• Ensure all Accounts Receivable processes are completed in line with company procedures
• Work in accordance with SOX requirements and established financial controls
• Contribute to wider finance tasks and support ad hoc projects when required

Who We're Looking For

• Previous experience within Accounts Receivable, Credit Control, Sales Ledger or a similar finance function
• Experience managing customer accounts and dealing with outstanding debt
• Strong verbal and written communication skills
• Professional and confident approach when dealing with customers
• Excellent attention to detail with a strong focus on accuracy
• Good working knowledge of Excel and Microsoft Office
• Ability to organise workload effectively and work to agreed deadlines
• Experience with in a high-volume ledger or transactional finance environment would be advantageous
• Knowledge of SAP or another ERP system is desirable
• A proactive approach to identifying issues and finding effective solutions

What's On Offer

• Competitive salary
• Experience with in a high-volume Accounts Receivable environment
• Opportunities for ongoing professional development and career progression
• Established and supportive finance team

If you're an experienced Accounts Receivable, Credit Control or Sales Ledger professional and are interested in joining a successful organisation with opportunities to develop your career, get in touch for a confidential discussion.