System Administrator

Description

Job Type: Full-time

ReefPoint Group, LLC is a Service-Disabled Veteran Owned Small Business that was founded by Naval Academy graduates in 2008 who saw an opportunity to make a change and continue serving others to help ensure our nation’s Veterans and military service members receive the finest healthcare and support services. We further this stewardship mission today while using proven, agile development and improvement methodologies to optimize processes and achieve desirable outcomes for a spectrum of Federal agencies.

In the realm of smaller, boutique consulting firms, we strive to be the leader and choice for government agencies’ transformation and growth. We do this by continuing meaningful service, being a thought and innovation leader, and empowering transformation to create lasting, measurable impacts that positively affect the organizations we serve. Our people embody a culture of professionalism, commitment, service, innovation and respect for big ideas and creative solutions.

Our team seeks out challenges and brings the expertise and innovation to solve them. We serve, we innovate, and we empower.

• Integrity in all things
  - Conduct yourself in an honest, ethical, and reliable manner when interacting with people and performing job duties.
• Service before self
  - Treat people with respect, place the interest of the team above your own, create a culture of trust, and be empathetic in your approach.
• Curiosity always
  - Listen to understand, understand the power of asking questions, be open to new ideas, and seek to always learn.
• Boldness throughout
  - Trust in your ability, be creative in thought, demonstrate a willingness to be flexible, take ownership, and be a leader people are proud to follow.

• Balances Stakeholders
  - Balances the interests and needs of multiple stakeholders, able to prioritize appropriately, serves as a liaison between different groups, understands stakeholder requirements, expectations and needs, considers all factors when making decisions.
• Client Focus
  - Strong insight into client needs, identify opportunities that benefit the client, uses client insight to identify new opportunities, acts as a partner to create lasting business relationships
• Courage
  - Readily takes on tough assignments, faces difficult issues and provides support to others who do the same, provides direct and actionable feedback, is willing to champion an idea or position, tackles difficult issues with optimism and confidence.
• Decision Quality
  - Makes sound decisions even in the absence of complete information relying on a mixture of analysis, wisdom, experience, and judgment, considers all relevant factors and uses appropriate decision-making criteria, separates opinions from facts, seeks input from pertaining sources.
• Drives Results
  - Understands the "bottom line", sets aggressive goals and has high standards, perseveres through setbacks to achieve objectives, has track record of exceeding goals successfully, pushes for results.
• Resourcefulness
  - Optimizes the resources available, adapts quickly to changing requirements, ability to multi-task and apply knowledge of the organization to advance objectives and find solutions.

• Collaborate with clients to gain understanding of requirements and goals and identify areas of improvement
• Install, configure, and maintain servers, operating systems, and enterprise applications
• Administer user accounts, permissions, and directory services (e.g., Active Directory)
• Monitor system performance and troubleshoot hardware, software, and network issues
• Apply system updates, patches, and security controls
• Manage virtualization environments and support cloud or hybrid infrastructure as needed
• Maintain backups and support disaster recovery processes
• Document system configurations and procedures
• Monitor system logs, security alerts, and vulnerabilities; support incident response activities
• Ensure systems comply with organizational and regulatory security requirements
• Analyze system performance trends and recommend improvements to reliability, scalability, and efficiency
• Develop and maintain automation scripts to improve system efficiency and reduce manual tasks
• Maintain accurate system documentation, configuration records, and asset inventories

• Bachelor’s degree in Information Technology, Cybersecurity, Data Science, Information Systems, Computer Science, or related field
• Minimum of 4 years of system administration experience
• Microsoft Certified:
  Azure Administrator Associate or Microsoft Certified:
  Windows Server Hybrid Administrator Associate preferred
• Experience with Windows and/or Linux server environments
• Knowledge of Active Directory, DNS, DHCP, and virtualization platforms
• Strong troubleshooting and problem-solving skills