Technical Operations Manager: Lead IT Service Desk & ITIL
Job in
Craigavon, County Armagh, BT62, Northern Ireland, UK
Listed on 2026-06-06
Listing for:
DCA Recruitment
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support, Technical Support
Job Description & How to Apply Below
DCA Recruitment is seeking a Technical Operations Manager in Omagh, Northern Ireland. The role involves leading a team of approximately 14 technical staff across areas like service desk, infrastructure, and cybersecurity, ensuring high-quality IT support is delivered.
You will be responsible for managing daily operations, SLAs, and client communications. Essential qualifications include experience in IT service management, strong leadership abilities, and familiarity with ticketing systems.
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