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IT Service Desk Analyst – Europe
Job in
Craigavon, County Armagh, BT62, Northern Ireland, UK
Listed on 2026-07-13
Listing for:
Pilgrim's Europe
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Pilgrim's Europe is seeking a Service Desk Analyst to join our 24/7 European IT Service Desk based will deliver first‑line IT support across incidents and service requests, via phone, email and self‑service, ensuring high levels of customer satisfaction.
Key responsibilities include prioritising tickets, resolving issues at first contact where possible, and keeping knowledge base content up to date. A positive, collaborative attitude is valued.
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