Infrastructure Team Leader

About the Role As a key member of the Digital Services team, the Infrastructure Team Leader leads the operation, support, security, monitoring and continual development of the College's core IT infrastructure and the services that underpin teaching, learning and business operations across all campuses. This is a hands-on technical leadership role combining people management with deep technical expertise. You'll act as the senior technical escalation point for the Infrastructure team, lead major infrastructure and cyber security initiatives, drive continual service improvement, promote best practice in service management, and help shape the future direction of the College's digital services.

In return, you'll benefit from hybrid working, up to 46 days annual leave, membership of the Local Government Pension Scheme and ongoing professional development opportunities.

Key Responsibilities Lead the operation, support, monitoring and continual development of the College's infrastructure services and platforms. Provide leadership, direction, performance management and professional development for the Infrastructure team. Lead infrastructure projects, technology refresh programmes and service improvement initiatives. Maintain and continually improve the security, resilience, availability and recoverability of College infrastructure and services. Support the adoption and operation of enterprise identity, authentication, collaboration and productivity services across on-premises and cloud environments.

Act as the senior technical escalation point for major incidents, complex technical issues and cyber security events. Manage relationships with infrastructure suppliers and partners, supporting the delivery of reliable and cost-effective services. Qualifications and Experience Essential Educated to degree level (SCQF Level
9) in a relevant discipline, orequivalentrecent experience in a similar role. Proven experience leading and developing a technical infrastructure team. Experience administering enterprise infrastructure environments across computer,virtualisation, storage,backupand networking technologies. Experience administering Windows and Linux server environments together with enterprise identity, authentication,collaboration and productivity platforms. Experiencemaintainingthe security,resilience and availability of business-critical infrastructure services. Strong technical troubleshooting,communication and stakeholder engagement skills. Desirable Relevant professionalcertificationsuch as ITIL 4, Microsoft, Cisco, Palo Alto, PRINCE2 or equivalent.

Experience working within and IT role within the Further or Higher Education sector.

Experience with enterprise virtual desktop and application delivery platforms.

Experience with public cloud infrastructure and services.

Experience of cyber assurance frameworks, security monitoring platformsor security operations practices.

Experience with automation and scripting technologies. Project management or technical project delivery experience. Skills and Attributes Essential Strong team-working, team-building and people leadership skills. Strong technical troubleshooting and analytical skills. Ability to diagnose and resolve complex technical issues. Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences. Ability to prioritise workloads, manage competingdemandsand drive continual improvement.

Please refer to the job description which details the full description of the key responsibilities, activities, skills and experience that we are looking for. Application Process

To apply , please log in to create or update your profile. Once your profile is complete, click on the post you wish to apply for. We kindly request applicants to refrain from submitting CVs for this position. Instead, follow the application instructions provided in the job listing. When ready to submit the online application form, click 'save and continue' and then 'submit application.'

Internal staff should also follow the above guidance. The closing date for applications is 4 October 2026. Interviews are scheduled to take place on Tuesday 27th and/or Wednesday 28 October at our Dunfermline City Campus. We look forward to receiving your application and potentially welcoming you to our team