Global Product Support Specialist, Digital Transformation
Listed on 2026-10-29
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IT/Tech
IT Support, Technical Support, Digital Media & Production, HelpDesk/Support
Almac Group in Craigavon is seeking a Product Support Specialist within the Digital Transformation team to deliver responsive, frontline support for our software products to internal and external users across the clinical trial lifecycle.
You will handle a high-volume ticketing desk, taking ownership from intake to resolution, investigate issues, escalate when needed, and work with product owners and tech teams to restore service quickly. Occasional on-call duties may apply.
For the Global Product Support Specialist, Digital Transformation position at Almac Group, we are reviewing applications now.
We are looking to fill the Global Product Support Specialist, Digital Transformation position at Almac Group in Craigavon, Northern Ireland, United Kingdom.
The Global Product Support Specialist, Digital Transformation role at Almac Group is now open for applications in Craigavon, Northern Ireland, United Kingdom.
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