Field Motor Engineer

Field Motor Engineer

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Reporting To: Ian Davies

New Challenge great team environment

You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have a detailed understanding of salvage categories and claims management.

Experience of vehicle estimating systems such as Audatex and Glassmatix is essential for this opportunity. AQP qualification is preferred.

• Produce high quality reports
• Assess, value and negotiate repair costs
• Provide vehicle valuations
• Negotiate total loss settlements
• Have a detailed understanding of salvage categories
• Claims management
• Liaise with Field planning team, repairers and customers
• Support other members of the team as and when the need dictates

• Inspection scope extends from Cars to HGVs, Agricultural implements, and caravans
• Resolve customer complaints
• Consistency of damage diminishing in value
• Ensure instruction to reporting timescales remains within SLAs
• Contribute to an engaging and collaborative working environment
• Adapt to constantly changing requirements of the department and company, performing additional tasks as required
• Structured approach with effective time management, prioritising to meet deadlines
• Good attention to detail, analytical thinker, solutions focused, and great at problem solving
• Thrives in a fast-paced and changing environment, working with own initiative
• Exceptional verbal and written communication standard
• Capable of handling sensitive and confidential material
• Confident negotiator

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides;
  High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan