Trainee Service Technician

Trainee Service Technician – Medstrom, Craigavon, Northern Ireland, United Kingdom

Established in 2010, Medstrom is a market‑leading provider of medical device services to the NHS and other caregiving facilities. As an employee ownership trust (EOT), the company offers strong growth opportunities and a supportive, values‑driven culture.

• Salary up to £25,000 per annum with on‑call payments → OTE of approx. £27,000+
• Contributory pension scheme
• On‑call and call‑out payments in addition to salary
• Discounts and cashback on shopping, supermarkets and holidays through a rewards scheme
• 33 days’ annual leave entitlement
• Full induction with great training and support from a dedicated team
• Salary Sacrifice Schemes, including Cycle to Work
• Birthday treat
• Death in Service benefit
• Participation in an Employee Ownership Trust (EOT) with associated benefits

As a Trainee Service Technician you will deliver an effective and timely maintenance service to customers in the Portadown, Craigavon area and hospitals throughout Ireland.

• Deliver clean, ready‑to‑use products to and around customer sites
• Collect products after use and return them to the service location for decontamination
• Disinfect, function‑check, repair, and perform electrical safety tests on products
• Complete records of testing, delivery, and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment
• Work flexible hours – Monday to Friday with shift rota (early and late shifts, weekends) and, once fully trained, on‑call rota with additional payments

Qualifications and experience requirements:

• Mechanical or electrical background desirable, but not essential – full training provided
• Experience of delivery driving and route planning desirable
• Full UK/Irish driving licence required

Personal requirements:

• Excellent customer service and communication skills
• Ability to work independently, following procedures to meet deadlines
• Basic PC skills, including email and MS Office
• DBS checked (or willingness to complete one)
• Physical capability for manual handling – lifting, carrying, and loading products into the van

• Entry level

• Full‑time

• Engineering and Other
• Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Medstrom by 2x.

Webrecruit and Medstrom are equal opportunities employers, valuing diversity and committed to providing equal employment opportunities for all applicants. The company operates a zero‑tolerance policy to any harassment towards colleagues.