Equipment Installer

Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.

We are looking for an Equipment Installer to join us and support customers based within the Portadown, Craigavon, Dungannon, and Newry areas and provide assistance to hospitals within Ireland.

As an Equipment Installer, you’ll be required to deliver an effective and timely service to customers. After training, this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance of products, and support at the delivery stage to customers in various environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.

Dealing with customers predominantly based in Southern Trust Hospital sites and also customers throughout Ireland, you will:

• Deliver clean, ready-to-use products to and around customer sites
• Collect products after use and return them to the service location for decontamination
• Disinfect, function check, repair, and perform electrical safety tests on products
• Complete records of testing, delivery, and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment

Hours:

Monday to Friday, you will be required to take part in the shift rota, which includes early and late shifts and weekends. Once fully trained, you will participate in the on-call rota (with additional payments).

To join us as an Equipment Installer, ideally, you will need to have or be willing to develop the following:

• Mechanical or electrical background desirable, but not essential, as full training will be provided
• Experience of delivery driving and planning routes would be desirable
• Full UK/Irish driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)

• A proactive, ‘can-do’ attitude
• Excellent customer service and communication skills
• Ability to work under your own initiative and follow procedures to achieve deadlines
• Basic PC skills, including email and MS Office
• DBS checked (or the willingness to complete one)

Please note, this role will involve manual handling – lifting, carrying, and loading products into the van.

Medstrom are an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.