Client & Growth Lead

Client & Growth Director (Hands on) - (Part-time, 3 days per week)

They say you can’t have beautiful work and serious commercial impact. We never bought that.

THEY SAY is a female-founded creative + digital studio working with brands across beauty, hospitality, lifestyle and wellness. We build stories that cut through, then amplify them across the digital ecosystem. Creative and digital treated like best friends, as they should be.

We’re in our scale-up era and looking for a very hands on Client & Growth Director to be the commercial anchor of the studio, especially through a founder’s period of leave. This is a senior, executional role for someone who is commercially sharp, relationship-led and wants impact without a 5-day week.

You will help us:

• Drive and convert a warm new business pipeline.
• Lead commercial conversations from first contact through to scope, proposal and close.
• Shape upsell and expansion opportunities with existing clients.
• Support founders on pricing, packaging and proposals.
• Bring rhythm and visibility to pipeline, revenue and follow-ups.
• Reduce day‑to‑day founder dependency on commercial activity while keeping the magic of founder‑led relationships.

This is a senior individual contributor role with meaningful commercial responsibility. No traditional sales theatre. No large team management. No project management delivery.

• Have senior experience in an agency, studio or consultancy.
• Have owned or heavily influenced revenue, not just delivery.
• Are confident selling strategy, thinking and creative work.
• Are calm, credible and trusted in senior client conversations.
• Want flexibility without sacrificing seniority or impact.
• Are energised by female‑founded, values‑led businesses and want to help shape the next phase of one.

You may have held titles like Client Partner, Commercial Lead, Business Director or Head of Growth and now want a more focused, flexible role.

• A visible, well‑managed pipeline with clear priorities and next steps.
• Strong senior client relationships where THEY SAY is seen as a strategic partner, not a vendor.
• A higher share of repeat and retained revenue.
• Founders more focused on vision and product, less on day‑to‑day commercial admin.
• A simple, human new business rhythm that feels like us, not corporate.

If this feels like you, drop us a message or email with a short note on your experience and why this role speaks to you.