Customer Assistant - Food Simply Food

All the details

• Week 1:
  • Monday : 05:00‑13:00
  • Tuesday : 05:00‑09:00
  • Wednesday : 05:00‑13:00
• Week 2:
  • Thursday : 05:00‑09:00
  • Friday : 05:00‑13:00
  • Saturday : 05:00‑13:00

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.

As a resilient and committed brand ambassador, you’ll confidently recommend and sell our newest food products to customers, ensuring they feel truly valued every time they shop with us. You’ll serve, sell, fill and help drive growth in sales in a high‑pressure, busy environment.

You’ll utilise digital tools such as the Sparks App and in‑store devices to enhance the customer experience and ensure they get the products they want when they need them.

You’ll contribute to a positive, high‑energy team environment, supporting each other to deliver a seamless customer experience.

You’ll work across various areas of the store, adapting to changing demands – no two shifts are the same and flexibility is vital.

We’re seeking passionate individuals who take pride in their knowledge of M&S Food products, are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’re a team player, digitally confident, resilient and able to thrive in a high‑pressure environment.

This is a frontline role, not for the faint‑hearted. For those ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take your marks and apply today.