Tesco Shift Leader - Nights Extra

Availability Window

Days From time To time Sun 22:00:00 07:00:00 Mon 22:00:00 07:00:00 Tue 22:00:00 07:00:00 Wed 22:00:00 07:00:00 Sat 22:00:00 07:00:00

Our Shift Leader rate of pay starts from 15.59 an hour. For all hours worked between midnight and 6am you will receive an additional night premium of 2.35 per hour worked. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

We will schedule your contracted hours within the availability windows shown and you’ll have three weeks’ notice of exactly when your shifts will be. We support flexibility, so if the times you are available match closely but not exactly what we advertise, we’d still love to hear from you.

• Work in a fast-paced retail environment with a variety of tasks.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
• Maintain a great understanding of how the store is performing and assist managers in delivering any actions that help improve the running of the store.
• Lead from the front and set a great example for everyone you work with.
• Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
• Supporting colleagues to deliver daily priorities and take regular breaks.
• Opening and closing the store, completing duty cover, ensuring all decisions made are right for everyone’s safety.
• Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
• Keeping the store clean, tidy and well-presented.
• Supporting managers to coordinate seasonal, community and charity events.
• Contributing to a great team atmosphere, inclusive of everyone.
• Providing great customer service by listening to our customers and putting them first in everything you do.
• Keeping the team well-informed on communications, changes or updates.
• Staying knowledgeable about store performance and looking for ways to improve and simplify operations.
• Coordinating store improvements and removing any obstacles that might hamper service.
• Following health and safety routines and procedures, ensuring colleagues do the same.
• Recognising and celebrating colleagues who provide great service.
• Being a great role model, always giving thoughtful customer service that meets every customer’s needs.
• Building strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
• Being a clear communicator, comfortable with various methods to keep the team informed.
• Being comfortable taking the lead and overseeing the store in the absence of the manager.
• Being a flexible decision‑maker who can handle change to keep everything right for customers and colleagues.
• Being motivating to inspire the team to deliver beyond expectations.
• Being curious and always looking for ideas to serve customers, communities, and the planet better each day.

You must be 18 or over to apply for this role. Additionally, if the role requires working before 6:15 am or after 9:45 pm or involves work in specific areas (warehouse, beer, wine, spirits, counters, bakery, driving), you must be over 18.

Tesco is a disability‑confident leader and is committed to providing a fully inclusive and accessible recruitment process.