Quality Assurance Technologist

Job Title:

Quality Assurance Technologist

Location:

Cranbrook (site-based)

Contract:

Full-time, Permanent

Hours:

40 hours per week

Salary: £30k - £40k

Reporting to:
Head of Technical (Products)

This is a varied, hands‑on Quality Assurance role within a food manufacturing environment. Working closely with Production, NPD and Laboratory teams, the QA Officer will play a key role in ensuring products are safe, legal, and meet customer and regulatory standards. The role suits a proactive team player with strong attention to detail and good communication skills.

• Support the business in producing safe, legal, and quality food products.
• Carry out GMP, hygiene, glass and foreign body audits across the manufacturing facility.
• Support investigation of customer complaints, including root cause analysis and corrective actions.
• Support product assessment systems to ensure products meet quality standards and agreed specifications.
• Coordinate sampling for laboratory analysis in line with site schedules, trend results, and
  ** escalate
  * * out‑of‑spec findings.
• Coordinate shelf‑life extension requests with suppliers and support on‑site laboratory activity where required.
• Conduct microbiological and allergen swabbing in line with site schedules and validation activities.
• Perform chemical titrations as required.
• Carry out equipment calibration and site validation / verification activities.
• Support third‑party audits and internal traceability exercises, including document retrieval and audit presentation.
• Support supplier complaint investigations, including traceability, reporting, and close‑out.
• Maintain QA communication boards and contribute to food safety culture communications.

• Experience in a QA role within food manufacturing (chilled, ambient or FMCG preferred).
• Good understanding of GMP, hygiene standards, food safety and quality systems.
• Comfortable working cross‑functionally with Production, Technical and NPD teams.
• Strong attention to detail with a proactive, hands‑on approach.
• Confident communicator with the ability to support audits and investigations.

This role offers the opportunity to develop within a growing technical team in a fast‑paced food manufacturing environment. Duties may vary to meet business needs.