Member Service Expert at StellerVista

Join Steller Vista Credit Union as a Member Service Representative 2 in Cranbrook, BC, and experience a supportive workplace. Assist members with financial services primarily through phone and virtual means to ensure a seamless experience.

This full-time role is located at our Member Solutions Centre. Here, you will specialize in providing accurate assistance for savings and accounts, backed by comprehensive training for candidates with relevant experience or equivalent educational qualifications.

Your role is pivotal in guiding members towards achieving their financial goals.

Key Responsibilities:

• Deliver member service over phone and virtual platforms

• Help with inquiries related to savings and account management

• Process necessary documentation for transactions

• Support members through various financial stages

• Maintain a professional image while assisting members

Requirements:

• Minimum 2 years’ experience in member service

• Secondary school diploma or equivalent

• Proficient communication abilities

• Familiarity with lending and deposit products

• Computer literacy in Word and Excel

Contribute to community growth and member success in your role at Steller Vista.
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