General Support Administrator

Steller Vista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities.

Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, Steller Vista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity
If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of  General Support Administrator.

Position Overview
As the General Support Administrator, you will provide quality service to internal members and contribute to the success of Steller Vista through the achievement of department service goals. You will also provide coverage to the Administration and Accounting departments on a rotational basis. Coverage provided consists of performing key activities on each position of the two departments and will vary during peak workload periods and vacation coverage.

(This position is a bargaining unit position)
Schedule Description
Monday: 8:15am - 2:45pm

Tuesday - Thursday: 8:00am - 4:45pm

Friday: 8:30am - 5:00pm

Note:

These hours may be altered due to operational requirements.

Wage scale:
$28.76 - $33.80 per hour.

Minimum Qualifications:

Do you have a secondary school diploma plus a minimum of approximately 18 months experience in a member or financial services position from a financial institution?

OR

Candidates with an equivalent combination of education and experience will also be considered.

We Value:

Accountability - to our members, the Steller Vista team, and our communities

Responsiveness – to listen and care so to provide exceptional service and advice.

Ability to build trust – with members and others in the Steller Vista team

Foster belonging - our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other

Excellent Communication skills - written and oral

Professional image

Working knowledge of estate administration and probate, and familiarity with the features and benefits of basic credit union products and services.

Personal computer literacy – keyboarding, email programs, Word, and Excel

Successful applicants will also be required to upgrade skills yearly by taking related courses in your education course checklist.

At Steller Vista Credit Union we are proud to offer employee experience that includes:

Opportunity for professional growth and development

A supportive and inclusive work environment

The opportunity to make a meaningful impact in the lives of our members and the community

A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage

Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region
The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing…