Client Service Representative

Position: Client Service Representative at CIBC
Location: Invermere

Enhance client experiences as a Client Service Representative with CIBC in Invermere. Utilize your financial services knowledge to assist clients with their banking needs in this engaging role.

As a vital member of the Personal and Business Banking Team, you will be the first point of contact for clients in a busy Banking Center. This full-time position requires flexibility to work at multiple banking centers and includes evening and weekend hours. Key skills include problem solving, client engagement, and leveraging technology to support client transactions and inquiries.

Key Responsibilities:

• Assist clients with managing accounts and financial products

• Listen to client needs and provide meaningful solutions

• Connect clients to appropriate CIBC team members

• Introduce technology-based banking applications

• Maintain a high standard of client service

Requirements:

• Strong interpersonal communication skills

• Experience in client issue resolution

• Digital literacy in banking technologies

• Empathy and a goal-oriented mindset

• Flexibility to work varied hours and locations

Drive client satisfaction and contribute positively to their financial goals with CIBC in Invermere.