Strategic Analytics Coordinator

Location: Fernie

Interested in a career at Langara College? Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.
Job Title  Strategic Analytics Coordinator
Employee Group  Administrator
Employee Type  Temporary (Fixed Term)
Start Date  Monday, October 19 2026
End Date  Tuesday, June 22 2027

Job Summary  We are seeking a Strategic Analytics Coordinator to support the ongoing sustainment and optimization of Langara College’s Workday Student platform and related ERP systems. This hands-on role will work with business and technical teams to analyze requirements and issues, document solutions, support testing and releases, and provide production support. The successful candidate will have experience with Workday Student or a comparable ERP/SIS environment, with knowledge of one or more student-related functional areas such as Admissions, Records, Registration, Curriculum, or Advising.

Experience with requirements analysis, data analysis, testing, documentation, or application support is preferred. Exposure to Workday configuration, business processes, security, integrations, Agile/Scrum, or CRM platforms is an asset.

Duties & Responsibilities   Works in partnership with Strategic Analytic Consultants (SAC)’s to analyze current processes, future requirements and the gaps that exist between current information system capabilities and future requirements.
Supports a range of projects that involve objective and comprehensive business analytics, data analysis, research, business process reviews/re‑engineering and management reporting and for providing recommendations.
Supports SAC’s in enhancing and optimizing Workday configurations in improving processes and enabling them through use of the Workday platform and automation.
Documents business processes, business scenarios, detailed business requirements.
Develops testing strategies, including writing and coordination of test script execution within Workday.
Supports business process development, setup modifications, integrations, security, and overall maintenance of Workday.
Creates and maintains simple system configuration and troubleshooting of business processes.
Assist with bi-annual releases, including analysis of impacts of new functionality, testing, integrations and cross-functional up and downstream analysis.
Prepares in depth business and analytical reports.
Synthesizes and consolidates complex information into succinct and meaningful written and verbal management reporting, leveraging productivity tools such as Word, Excel, and PowerPoint.
Works cross-functionally to develop management productivity tools such as dashboards, apps, reports etc. in order to improve operational performance.
Triages, assesses, prioritizes, and resolves Workday end-user tickets and provides Tier1 ITSM coverage on as needed basis.
Actively promotes best practices in the security and privacy of personal information and data; makes recommendations to improve processes and procedures where necessary.
Solicits feedback from manager and SAC’s and respective stakeholders, fostering an agile, innovative, and collaborative environment.
Partners with relevant stakeholders to resolve issues related to engagement, adoption, sustainment, and continuous improvement.
Analyzes, troubleshoots, and diagnoses root causes and applies appropriate solutions to restore end-user issues.
Develops Tier0/1 content materials to enhance knowledge base and keep information…