Casino Security Officer - Union

This position ensures the protection and preservation of Casino guests' and employees' property and maintains a safe and secure environment for them. You will be responsible for identifying and dealing with breaches of Casino of the Rockies policies and procedures and criminal activities.

• You will listen for and respond to any transmissions from surveillance, alerting them to any problem guests or situations with accurate locations and informing them of the status on the floor.
• Maintain current and thorough knowledge of the Resort’s emergency and life safety procedures and assist with any first aid requirements.
• Handle crowd control, building evacuations, power outages, etc.
• Provide excellent customer service by greeting customers, answering their questions, and providing them with information on gaming issues and promotional events.
• Perform minor maintenance and repairs as requested, and secure and log lost and found items.
• Have experience providing excellent customer service.
• Demonstrates a significant degree of knowledge in security practices, policies, and procedures.
• Must have open availability.
• Demonstrates the ability to communicate effectively, both orally and in writing.
• Ability to communicate effectively over a radio.
• Can analyze problems systematically, organize information, and identify key factors and causes to generate solutions.
• Ability to conduct and accurately record thorough investigations.
• Knowledge of safety and first aid.
• Demonstrates a positive attitude and initiative.
• Demonstrates a high level of tolerance and self-control.

Candidates must have Grade 12 or an acceptable combination of related experience, education, and/or training. Preference may be given to candidates who possess experience in security and are GSO certified; BST 1 and 2 would be an advantage. Level 1 first aid would also be considered an advantage. An acceptable combination of education, related training, and/or experience may be considered. Candidates must be 19 or older to work in the casino.