Quality Service Analyst at CLBC

CLBC invites applications for a Quality Service Analyst position in Cranbrook, addressing support needs for adults with developmental disabilities. This temporary role offers a hybrid work model and engages directly in contract negotiation and service monitoring.

In this significant role, you will connect with service providers to ensure quality service delivery and support individuals and families facing challenges. Candidates ideally hold a Bachelor’s degree in Business or a similar field, with experience in social services or contract management. Your contributions are vital for effective community support.

Key Responsibilities:

• Consult on availability and suitability of support resources

• Conduct monitoring visits to service locations

• Assist families experiencing crises

• Develop and negotiate detailed service contracts

• Oversee financial compliance for funding approvals

Requirements:

• Bachelor's degree in Business, Social Work, or equivalent

• Experience in social services or contract work preferred

• Strong analytical and problem-solving abilities

• Proficient in managing varied stakeholder relationships

• Valid Class 5 driver's license and clean vehicle record

Champion quality service delivery at CLBC and help enhance lives within your community.
#J-18808-Ljbffr