Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

A Typical Day

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that strengthen each year.

Desired Qualifications

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as requested
• Ensure all client needs have been met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Required Expertise

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
• to checkout all available benefits

The Community You Will Join

At H&R Block we remain committed to building a connected culture—one where trust, care, and connections guide our work. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues who are committed to helping each other grow and support one another.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 – $27.00 per hour. Local minimum wage laws apply. The pay range is posted to provide applicants with information about eligibility. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive compensation or short‑term incentive plans. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage;

participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, virtual fitness center programs, the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Job Details

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail
• Sponsored job : #28113

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