Transfer Transition Generalist

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Position Information:

Position Title:

Transfer Transition Generalist
Campus:
Scotch Plains
Department:
Career Services
Full-time, Part-time, Adjunct
Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Regular

Under the direction of the Dean of Scotch Plains and Post-Completion Success, the Transfer Transition Generalist provides proactive, data-informed support to UCNJ graduates and prospective graduates as they transition to four-year institutions and progress toward bachelor’s degree completion. The Generalist manages an assigned caseload, conducts targeted outreach, assists students in navigating transfer-related barriers, tracks engagement, and post-completion outcomes. The Generalist also serves as the operational lead for designated selective transfer, scholarship, and partnership opportunities and collaborates with internal and external partners to expand pathways to bachelor’s degree attainment.

• Advices and monitors an assigned caseload of UCNJ prospective graduates and graduates providing proactive support to address transfer and post-completion barriers, including enrollment, transfer credit, registration, financial aid, scholarships, and academic support.
• Conducts targeted multi-channel outreach and follow-up with prospective graduates and graduates, including those who have not successfully transferred, enrolled, persisted, or completed identified next steps.
• Develops and maintains tracking mechanisms to measure student engagement, transfer enrollment, persistence, barriers, interventions, referrals, and post-completion outcomes; analyzes trends and prepares reports to support assessment and continuous improvement.
• Serves as the operational lead and works with eligible students for designated selective transfer, scholarship, and partnership opportunities, providing outreach and support to eligible students throughout the applicable processes.
• Develops and maintains working relationships with representatives from designated four-year institutions and partner organizations and tracks student participation and outcomes associated with partnership opportunities.
• Assists with transfer-transition workshops, webinars, partner events, information sessions, and other post-completion programming.
• Develops and maintains student-facing information, communications, and resources related to post-completion success.
• Identifies opportunities for innovation and recommends improvements to post-completion processes, outreach strategies, data collection, and student-support processes.
• Collaborates with College departments and external partners to address student needs, facilitates warm handoffs when specialized assistance is required and follows through on identified barriers.
• Reads, interprets, and communicates College policies and procedures.
• Performs other duties assigned by the Dean.

Bachelor’s degree required.

• Experience in student services, academic advising, transfer services, student success, alumni engagement, or a related area serving diverse college student populations.
• Experience collecting, organizing, tracking, and reporting student outcome data.
• Community college experience.

• Strong commitment to student success, transfer success, and bachelor’s degree attainment, with the ability to provide responsive, student-centered support.
• Strong analytical, organizational, and problem-solving skills with the ability to identify barriers, interpret student and outcome data, and recommend appropriate solutions.
• Demonstrated competency with Microsoft Office, particularly Excel, and the responsible…