Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Our client is seeking a highly organised and customer-focused Administrator to join their successful and growing team.

This is a fantastic opportunity for an experienced administrator who enjoys delivering exceptional customer service, coordinating multiple tasks, and building strong relationships with clients and stakeholders. Working within a busy and professional environment, you will play a key role in ensuring the smooth day-to-day running of operations while providing outstanding support to both customers and colleagues.

If you're an experienced administrator with a passion for customer service and enjoy building strong relationships, this could be the perfect next step in your career.

Key Responsibilities:

* Acting as a primary point of contact for clients

* Delivering exceptional customer service and responding promptly to enquiries via telephone, email, and in person

* Coordinating service requests and liaising with external suppliers to ensure tasks are completed efficiently

* Managing diaries, appointments, meetings, and schedules

* Supporting administrative processes and maintaining accurate documentation

* Maintaining accurate records and updating internal systems

* Assisting with compliance administration and ensuring documentation is up to date

* Monitoring and following up on ongoing matters to ensure excellent customer satisfaction

* Supporting the wider team with day-to-day administrative duties

* Building strong and lasting relationships with clients, suppliers, and stakeholders

* Ensuring all parties are regularly updated and informed throughout ongoing projects and activities

Experience and Skills Requirements

* Previous experience within administration, customer service, office support, or a similar role

* Exceptional customer service skills with a genuine passion for helping people

* Strong administrative and organisational abilities with excellent attention to detail

* Professional communication skills, both written and verbal

* Experience dealing with multiple stakeholders and managing competing priorities

* Confident IT skills, including Microsoft Office and CRM systems

* A proactive and solutions-focused approach to work

* Professional, polished, and personable manner

* Ability to work independently and as part of a collaborative team

* Experience supporting clients or working within a professional services environment would be advantageous

* Full UK driving licence would be beneficial

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted