QHSE MANAGER

SBD is looking for a hands-on QHSE Manager to lead the continued development of Quality and Health & Safety across the business.

Working closely with Operations, Design, Supply Chain, customer facing teams and the wider workforce, you will strengthen systems, standards and processes, promote a proactive safety culture and drive continuous improvement.

You will take ownership of SBD's existing ISO 9001 certification programme while developing the wider Quality function, improving product and supplier quality, and embedding a Right First Time approach. Alongside this, you will lead the site's Health & Safety providing competent advice and helping ensure risks are effectively managed.

By promoting a safe working environment and driving high standards of product quality, the role helps SBD deliver reliable, high performance products that support our customers in achieving their best.

The roles and responsibilities include, but are not limited to:

• Embed a Quality First and Right First Time culture throughout the organisation focused on prevention, continuous improvement and learning.
• Build strong working relationships across the business and act as a positive partner to Operations.
• Be visible and hands on within the manufacturing environment, coaching teams and supporting improvement.

• Take ownership of the existing ISO 9001 programme, leading the business through certification and maintaining and continually improving the Quality Management System.
• Ensure effective document control, internal auditing, corrective action and continual improvement processes are embedded in day-to-day operations.

• Develop clear, controlled product and process standards, specifications, acceptance criteria and visual standards where appropriate.
• Establish appropriate first-off approvals, in-process controls and reaction plans, working with Operations to strengthen quality at source and reduce reliance on end-of-process inspection.
• Ensure Quality requirements are incorporated into operator training, competency and current work instructions.

• Build on existing Quality KPIs by introducing a broader set of measures, including RFT/FPY, Cost of Poor Quality, customer issues and supplier performance.
• Lead structured root cause and corrective action investigations, establishing clear escalation triggers and verifying the effectiveness of actions.
• Use performance data and cross-functional problem-solving to reduce defects, rework and scrap and deliver sustainable improvement.

• Work with customer facing teams to investigate quality related complaints, returns and feedback, ensuring appropriate containment, corrective action and lessons learned.
• Develop supplier Quality expectations, performance monitoring and risk-based audits, working with Supply Chain to address non-conformances and recurring issues.

• Ensure Quality is involved early in New Product Development & Introduction, establishing product requirements, critical characteristics, specifications and controls before launch.
• Introduce proportionate, risk-based Quality planning tools, including risk assessments, FMEA/PFMEA and Control Plans where appropriate.
• Establish effective change control for product, material, supplier and process changes, ensuring risks, documentation, standards and training are appropriately addressed.

• Lead the company's H&S strategy and management system, ensuring compliance with applicable UK legislation and providing competent H&S advice to the business.
• Promote a proactive safety culture, encouraging employee involvement, hazard reporting and shared responsibility for safe working practices.
• Establish and maintain effective risk assessments, safe systems of work, workplace inspections and H&S audits, ensuring appropriate controls are implemented and actions completed.
• Lead accident, incident and near miss investigations, applying root cause analysis and ensuring corrective actions and lessons learned are embedded.
• Monitor H&S performance through KPIs and reviews, overseeing key risk areas.

We encourage you to apply if you are someone who can demonstrate the following:

• Proven experience in a Quality Management role within a manufacturing environment, with a practical, hands on approach.
• Strong understanding of ISO 9001, with experience…