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Customer Service Representative​/Supply Chain Specialist - Hybrid

Job in Cranston, Providence County, Rhode Island, 02910, USA
Listing for: The Greysmith Companies
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Position: Customer Service Representative /Supply Chain Specialist - Hybrid Schedule
Customer Service Representative / Supply Chain Specialist
- Hybrid Schedule

** New graduates in Supply Chain, Operations, or Business are encouraged to apply.
   
   Job Overview
   
   We are currently seeking a Customer Service Representative/ Supply Chain Specialist. This role is ideal for individuals with a passion for customer support and an interest in supply chain operations or inventory management. Candidates with 1+ years of office or distribution experience are welcome, and recent graduates with relevant coursework, internships, or hands-on inventory experience are encouraged to apply.
   
   Responsibilities
   
   Provide new and existing customers with accurate quotations, product development assistance, and project management support
   Receive and process customer orders through the company’s internal database system
   Enter orders efficiently to meet delivery objectives
   Invoice customers and monitor payment terms using standard billing processes
   Resolve customer inquiries regarding production, shipping, billing, and quality control
   Coordinate with outside vendors and internal departments to expedite customer requests
   Other duties as assigned
   
   Requirements
   
   1+ years of relevant experience in a distribution or office setting (preferred, but not required for recent graduates)
   Bachelor’s degree in Supply Chain Management, Operations, Business, or a related field preferred
   Recent graduates with coursework, internships, or hands-on experience in supply chain, inventory, or logistics are encouraged to apply
   Proficient in Microsoft Office Suite
   Strong verbal and written communication skills
   Ability to multitask in a fast-paced customer service environment

Work Location:

In person/ Hybrid
   Pay Range : $19-21.50
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