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Customer Service Representative

Job in Cranston, Providence County, Rhode Island, 02910, USA
Listing for: FII Marketing
Part Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 18 - 19 USD Hourly USD 18.00 19.00 HOUR
Job Description & How to Apply Below

Are you friendly, organized, and great with customers? We're looking for a Customer Service Representative to join our team!

This is a great opportunity for someone who enjoys helping customers, staying organized, and working with a variety of business systems. If you're dependable, detail-oriented, and comfortable juggling multiple tasks, we'd love to hear from you!

What You'll Do
  • Answer and manage a multi-line phone system
  • Respond to customer emails through Zendesk
  • Assist with inventory control and order processing
  • Process and coordinate customer returns
  • Work with Square and Shopify
  • Use Quick Books for basic business-related tasks
  • Work with Ship Station for shipping and order fulfillment
  • Provide friendly, professional customer service
  • Keep customer and order information accurate and up to date
What We're Looking For
  • Excellent customer service and communication skills
  • Friendly, professional attitude
  • Strong attention to detail
  • Ability to multitask and stay organized
  • Comfortable learning new software and technology
  • Reliable and dependable
  • Previous customer service or office experience preferred

Experience with Square, Shopify, Quick Books, Ship Station, or Zendesk is a plus - but we're willing to train the right person!

Position Details

Pay: $18 /hour
Schedule: Part-Time, Monday-Friday

Position: Customer Service Representative

If you're looking for a part-time position where you can use your customer service and organizational skills in a hands-on environment,
we'd love to meet you!

Pay: $18.00 - $19.00 per hour

Expected hours: 20.0 - 30.0 per week

Benefits:
  • Flexible schedule

Work Location:

In person

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