Call Center Operations Lead
Listed on 2026-10-20
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Customer Service/HelpDesk
Call Center / Support
The RISE Group in Cranston, RI is seeking a Call Center Supervisor to lead our customer service and scheduling teams for residential and multifamily services in MA and RI. This full-time role requires coordinating daily operations, coaching staff, and ensuring quality customer experiences.
The position emphasizes process improvements, collaboration with management, and adherence to program guidelines. Candidates should be travel-capable and comfortable working in a team environment.
Consider building your career as a Call Center Operations Lead at Thielsch Engineering, Inc.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Call Center Operations Lead role in the description above.
We appreciate your interest in this position.
Join Thielsch Engineering, Inc. and contribute to our ongoing work.
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