Pharmacy Technician

Job Purpose And Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

• Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
• Complete basic inventory activities, such as accurate put‑away of medication deliveries and cycle counts, returns‑to‑stocks, and waiting bin inventories.
• Contribute to a high‑performing team, embrace a growth mindset, and actively seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntary travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies to ensure patient safety and privacy.
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification.

• Complete additional licensure and training requirements to obtain Technician Immunizer status.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist‑on‑duty.
• Monitor for and respond to adverse reactions; report events per public health requirements.
• Review and collect patient information; track and document as required.
• Monitor and manage vaccine supplies.

• Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy (age, education, licensure/certification).
• State‑level licensure and national certification requirements vary by state.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Strong customer‑service and team orientation skills.
• Effective communication skills and active listening.
• Mathematical reasoning for prescription calculations.
• Problem‑resolution skills for challenging interactions.
• Physical demands: mobile, standing, lifting up to 20 lbs, repetitive finger work, precise machine adjustments.

• 1‑3 years previous experience as a Pharmacy Technician.
• Prior experience in a pharmacy, retail, medical, or customer‑service setting.
• Ability to work in the home store and across the market to meet business needs.

$16.00 – $25.00 per hour (base hourly rate; actual offer varies by experience, education, geography).

• Affordable medical plan options, 401(k) plan (including company matching), and employee stock purchase plan.
• No‑cost wellness programs: screenings, tobacco cessation, weight management, confidential counseling, financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits.