Personal Shopper​/Tele-Sales

Join to apply for the Personal Shopper/Tele-Sales role at Ross-Simons

Ross-Simons, America’s Favorite Jeweler (a division of Luxury Brand Holdings), is a leading direct-to-consumer retailer of fine jewelry. In addition to our e-commerce business, we mail millions of catalogs a year, participate in the Amazon marketplace, and place direct-response advertisements in leading print publications nationwide. We work hard to guarantee customers complete satisfaction, offering fabulous jewelry at great prices for over 70 years.

• Relationship selling to existing Ross-Simons customers by dialing outbound phone calls.
• Inform customers of magnificent jewelry product details, new arrivals and exclusive offerings to generate interest and build personal shopping relationships.
• Create a welcoming shopping experience over the phone and exceed customer expectations, while building relationships.
• Meet or exceed sales goals by being enthusiastic and working at a high level of productivity.
• Professionally communicate and connect with a diverse group of people.
• Effectively overcome objections and successfully close sales.

• Relationship sales experience, preferably jewelry experience.
• Excellent verbal and written communication skills; able to adapt to the needs of the customer.
• Ability to close sales using a friendly, outgoing and professional approach.
• Ability to prioritize, multi-task tasks and resolve inquiries quickly.
• Ability to quickly adapt to new software applications, and experience working with Microsoft Office required (Excel/Outlook).

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