Cashier, Retail

Overview

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow policies and procedures to minimize shrink. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

• Process Checkout and/or Return transactions and monitor Self-Checkout areas.
• Provide fast, friendly, accurate, and safe service to customers.
• Follow policies and procedures to minimize shrink.
• Assist in supervising, coaching and training Front End Associates; participate in training of new Cashiers; coach and develop Cashiers using available tools.
• Expedite price checks, approve POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental (Head Cashier responsibilities).

• 1+ years of Cashier experience (preferred for Head Cashier).

• Consumer Services

• Full-time

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