Customer Account Representative

About the Role

Apply for the Customer Account Representative position at Rent‑A‑Center in Lebanon, IN.

Compensation: $13.73 – $16.15 per hour.

• Paid Time Off and Sunday Off – store is closed on Sundays.
• Full‑time employment with a consistent schedule.
• Weekly pay across the company.
• Award‑winning culture and opportunities for advancement.
• Health, dental, vision, life, supplemental, and disability insurance; 401(k) with company match; legal and identity theft protection; health savings accounts; hospital indemnity, critical illness, accident insurance, and limited purpose plan.

• Deliver top‑notch customer service by providing “white glove” experiences in stores and at customers’ homes, and by obtaining new rental orders on the sales floor and over the phone.
• Perform deliveries and pickups safely and in compliance with company loading, unloading, and installation procedures, while keeping delivery vehicles clean and well‑maintained.
• Maintain an inviting showroom by refurbishing merchandise to like‑new condition, dusting, vacuuming, and organizing displays.

• High school diploma or equivalent.
• Minimum age 18.
• Valid state driver’s license with a clean driving record (company vehicles will be driven).
• Physical ability to lift and move furniture, electronics, and appliances.
• Excellent communication and customer service skills.

• Desire for a career, not just a job.
• A passion for improving customers’ lives.
• Willingness to learn the business and grow.
• Grit and determination.

The role requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day, as well as the regular lifting and moving of heavy items. Employees must adhere to all company safety guidelines.

Full‑time position. Work Monday through Saturday from store opening to closing, with Sundays off plus one additional weekday off. Schedules may change with business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.